Pollo Tropical
The quick read
Among fast-food spots in North Miami Beach, this venue currently sits below the middle of its comparison group, and that reading is backed by a full-size, city-specific sample with no shortcuts, so the below-average standing should be read as solid evidence rather than a shaky or early signal.
How we read the evidence: There is no prior ranking history for this business, so a ranking change over time cannot be shown. There is not enough ongoing tracking data to assess stability or trend for this business.
Venue details
| Address | 19911 NW 2nd Ave SR7, North Miami Beach, FL 33169 |
|---|---|
| Phone | +1305-655-2026 |
| Price level (self-described) | Budget-friendly |
| Category | Fast Food |
Price level comes from the business's own public listing, not from diner reports.
Hours
| Friday | 10:00 AM-12:00 AM |
|---|---|
| Monday | 10:00 AM-12:00 AM |
| Sunday | 10:00 AM-12:00 AM |
| Tuesday | 10:00 AM-12:00 AM |
| Saturday | 10:00 AM-12:00 AM |
| Thursday | 10:00 AM-12:00 AM |
| Wednesday | 10:00 AM-12:00 AM |
Hours are as posted by the business's own listing and may not always be current.
What diners mention
Rating distribution
| 5★ | 700 | 49% |
|---|---|---|
| 4★ | 300 | 21% |
| 3★ | 160 | 11% |
| 2★ | 95 | 7% |
| 1★ | 181 | 13% |
1,436 ratings total · 49% are 5-star
Across platforms
The two review communities disagree here: this venue reads notably higher on Google than on Yelp.
Platforms count reviews differently and show different reviewer populations, so review counts and star ratings are not directly comparable across them.
Comparisons
| vs. national average | 3.9 · Below the national average (4.3) by 0.4 points |
|---|---|
| In the top 66% of 25 Fast Food | Top 66% |
Ranking: #6 in North Miami Beach
Owner responsiveness
The business typically responds within ~6 days.
Last owner reply: July 17, 2026.
This reflects a sample of the venue's most-voted reviews, not its complete review history.
Amenities
Amenities and features come from the business's own public listing.
Price level (self-described): Budget-friendly
Busy hours
Peak demand is Friday at 17:00. Busiest day: Friday.
From public Google data · subject to change over time
Methodology & refresh
Computed from public Google data · 1,436 reviews on Google · updates automatically. Additional public review sources join as their data comes online. Topic analysis is based on mention counts in review text, not star averages. The "rating distribution" layer reflects every review on the platform; the "lexicon analysis"/"AI analysis" layer is based on the sample of reviews actually analyzed. The average rating is measured against a national average of 4.3 across 17,504 restaurants.
Last updated: 2026-07-18